Complaints pile up at Mumbai insurance ombudsman office

Feb 13

Complaints pile up at Mumbai insurance ombudsman office

At least 2,500 complaints are lying with the Insurance Ombudsman’s office here for a decision. And, it will take more than a year to clear these. Reason: There is no ombudsman. The post has been vacant since October 2012. Given the backlog, it could take up to a year to clear just the pending cases, before the new ones could be perused.

 

http://www.business-standard.com/article/finance/complaints-pile-up-at-mumbai-insurance-ombudsman-office-113021201552_1.html

 

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